We can help you reach a settlement agreement with another party through mediation, or appoint an arbitrator to hear both sides of a claim and render a decision. We also offer virtual case management tools for professionals, along with technology integration and support services for law firms, alternative dispute resolution (ADR) organizations, and independent mediators.

Arbitration affords both parties a more relaxed forum to tell their side of the story to a neutral arbitrator, who then makes a decision regarding the dispute in accordance with our Rules & Procedures. Typically, this involves both sides uploading their statement and evidence, followed by conversation with the arbitrator and periodic follow up as-needed via phone or video conference. During this process, the arbitrator considers the testimony and supporting materials of both sides and ultimately renders a legally binding judgement. Compared to most other ADR providers, NAA arbitration is less formal, faster, and often much less expensive than filing or defending a lawsuit in court.

Unlike the often adversarial and judgement seeking nature of arbitration, mediation is a process whereby a neutral third party mediator assists both sides in facilitating constructive communication, developing creative solutions, and negotiating the settlement terms of disputes, buyout, dissolution of relationship, or other common professional or personal issues. Mediation is a very flexible tool that seeks to accommodate each unique situation. A mediator can work with clients in a group setting when tensions are low, or individually as an intermediary between parties when the environment is hostile or the nature of the problem is delicate.

Arbitration produces an award that can be easily converted to a court order if a party does not abide by the terms of the arbitrator’s final decision. This process is very straightforward, and we can assist in enforcement if payments are not made or actions are not performed in accordance with the arbitration award. Similarly, if parties to a mediation come to terms and elect to memorialize a successful negotiation in the form of a settlement agreement, that legally binding agreement can later be enforced through arbitration or a court order if necessary.

Going to court (even small claims court) can seem daunting, and it often is. Finding legal representation, paying court costs, legal fees, taking time off from work or away from family to participate in hearings, motions and trials can take its toll on anyone. NAA services can produce similar or better outcomes than court at a fraction of the expense and time spent — remotely, from the comfort of your home. Arbitration awards and mediation settlement agreements produced throughout their respective processes are just as legally binding and enforceable as a decision in court.